Terms of service

Terms and Conditions

1. Introduction

Welcome to mysattva.in. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing or using this website, you agree to comply with and be bound by these terms.

If you do not agree with any part of these terms, please do not use our website.

2. About Us

mysattva.in offers a curated collection of spiritual and lifestyle products including ceremonial attire, antique items, spiritual jewellery, crystals, and wellness products designed to promote positivity, tradition, and spiritual well-being.

3. Use of the Website

By using this website, you confirm that:

  • You are at least 18 years of age or using the site under parental supervision.

  • You will provide accurate and complete information when placing orders.

  • You will not use this website for fraudulent or unlawful purposes.

We reserve the right to refuse service or cancel orders if misuse is suspected.

4. Product Information

We strive to ensure all product descriptions, images, and prices are accurate. However:

  • Slight variations may occur due to handcrafted nature, gemstones, or natural materials.

  • Colors may vary depending on screen settings.

  • We reserve the right to update product information, pricing, or availability without prior notice.

5. Pricing and Payments

All prices listed on the website are in Indian Rupees (INR) unless otherwise specified.

We accept payments through secure payment gateways including:

  • Credit Cards

  • Debit Cards

  • UPI

  • Net Banking

  • Other supported payment methods

mysattva.in is not responsible for any payment issues arising from third-party payment providers.

6. Order Acceptance and Cancellation

Once you place an order, you will receive an order confirmation. However, this does not guarantee acceptance.

We reserve the right to:

  • Cancel or refuse any order

  • Limit quantities purchased

  • Cancel orders due to pricing errors or stock issues

If payment has already been made, the amount will be refunded as per our refund policy.

7. Shipping and Delivery

Orders will be processed and shipped within the timeframe mentioned in our Shipping Policy.

Delivery times may vary depending on:

  • Location

  • Courier services

  • Unforeseen delays

mysattva.in is not responsible for delays caused by shipping partners, customs, or natural events.

8. Returns and Refunds

Returns and refunds are governed by our Return and Refund Policy.

Products must be returned in their original condition and packaging if eligible for return. Certain items such as custom, antique, or spiritual items may not be eligible for return.

9. Intellectual Property

All content on this website including:

  • Images

  • Logos

  • Product descriptions

  • Graphics

  • Website design

are the property of mysattva.in and are protected by intellectual property laws.

Unauthorized use, copying, or reproduction is strictly prohibited.

10. Limitation of Liability

mysattva.in shall not be liable for:

  • Any indirect or incidental damages

  • Losses resulting from misuse of products

  • Technical issues affecting website access

All products are provided “as is” without warranties, except where required by law.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of those external sites.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect and use your information.

13. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.

Changes will be effective immediately once posted on the website.

14. Governing Law

These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes shall be subject to the jurisdiction of the courts in India.

15. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

Email: support@mysattva.in
Website: https://mysattva.in